Description
Engraving Process – Pre-Engrave
You have the option to add a personalized message on the back for an additional $25. Simply input the desired words into the provided field during the ordering process. If your layout requirements exceed the capabilities of our website, kindly include details in your order description and email the information separately to 808engravings@gmail.com, ensuring to include your order number in the subject heading. Please remember to complete the “Due Date” section of the order form. Should you have any questions, feel free to call us at 808-484-1415.
New Images
For images not present in our database, there is a $10 charge per image for conversion into a printable file format. Please send high-resolution or vector images whenever possible. While we have most Hawaii military images (across all branches), newer, more distant, or lesser-known sources may not be in our database. We’ll inform you during the proofing process if there’s a charge for new images. Please refrain from sending smartphone photographs of cloth badges or coins; submit images only in graphic file formats (JPEG, PDF, SVG, PNG).
Please note that we do not incorporate medal coins or medallions into most pre-engraved items.
Options are available for other items.
Proof of Layout for Customization on the Other Side
If you’re not opting for extra customization, we won’t provide a proof of layout (Mockup). However, if you wish to add additional engraving on the other side, we’ll furnish you with a layout containing the requested images and words. You’ll have up to three opportunities to suggest changes or approve the layout. Please aim to minimize revisions and back-and-forth communication.
We’ll proceed with printing only after your approval, and you’ll receive another email notification upon completion of your order. For updates on your order status, please contact the engraving shop at 808-484-1415.
Pick-Up Date & Rush Orders
If your item is not already printed and you require your order sooner than five business days from the date of purchase, we offer a rush order service for an additional $20. This fee can be paid upon pick-up of your order. For non-rush orders, kindly request a pick-up date at least seven business after the purchase date.
Shipping
We ship to addresses within the USA, APO addresses, and Canada. Please allow a minimum of three weeks for shipping. While we primarily use USPS Priority, expedited shipping is available at an extra cost. Ensure the recipient address provided is accurate and can accept packages. If an item is undeliverable due to an incorrect address provided by you, additional shipping charges will apply for re-shipment.
