Description
Engraving Process:
- Send us the words and images you want to be engraved with your order. You’ll receive an order number and an email confirmation.
- If you want to include more images in your layout, please mention that in your order description and send them separately to the same email address with your order number in the subject heading.
- New images that we don’t have in stock cost $10 each, and we require high-resolution or vector images if possible.
- You can drop off coins at the engraving shop in Aiea or mail them to the address Makemake Makana LLC, 99 920 Iwaena st, unit 102, Aiea Hi 96701.
- If you have any special requests, be sure to include them in your description with your order or email us separately with your order number.
- We’ll send you a layout with the images and words you requested, and you’ll have up to 3 chances to suggest changes or approve the layout.
- We’ll print only after you approve, and send another email when your order is complete for pickup. If you want to check on your order status, call the engraving shop at 808 484 1415.
- Rush orders are $20 extra if you need them earlier than 5 days from your order date, payable when you pick up your order.
- If your order is not a rush order, make your pickup date at least 7 days after your purchase date.
- We only ship to the USA and APO addresses.
- Please allow at least 3 weeks for shipping. We use USPS priority, but expedited shipping is available at an extra cost.
- Make sure your address accepts packages, as you’ll need to pay again to reship it if it’s returned for any reason.
SHIPPING
WE SHIP ONLY TO THE USA and APO addresses.
Your cost of shipping for USPS priority shouldn’t be more than $50. If it is, message us back and we will refund you the extra cost.
If you are ordering from outside the United States, please message us first for the cost of shipping.
Allow at least 3 weeks from the date of your order for any item to be shipped out.
We use USPS priority. If you want your item expedited, please let us know in your description. There will be an extra cost to expedite your shipping depending on where we are shipping.
Please make sure your recipient address accepts packages. If your package is returned for any reason, you will have to pay again to reship it.